Si Chen

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Top Stories by Si Chen

We’ve been working on an integration of the Magento e-commerce platform for opentaps Open Source ERP + CRM, and some of our long-time users have also talked about integrating opentaps with Spree. I took a quick look at both and make some notes about them. Since we’re not developers of or service providers for either one,  and we plan to support integration with both in opentaps, I hope you’ll consider this an unbiased if somewhat “bird’s eye” comparison of Spree vs. Magento.  Read more about Magento vs. Spree ... (more)

What Will Make Your Project Successful?

In the previous installment of An Open Source Business, we talked about how to determine if an open source project could also support a successful business. Now let’s look at how to build a successful commercial open-source project. Before starting your project, ask yourself: What will make a commercial open source project successful? Believe it or not, most developers get this question wrong because of two myths about software — and doom years of work before they’re begun. The Two Myths Here’s the myth that many commercial software companies have: “The best software is the one wit... (more)

Let’s Stop Imitating Amazon and Make E-Commerce Fun Again

Has online shopping become boring? Every website shows you grids of categories and products, with cross-sells and up-sells. Scroll down and you might see a few reviews. Somewhere are the same add coupons, sign up for our emails, and free shipping offers you’ve probably seen a hundred times already. The sad truth is that there has been very little innovation in e-commerce. Online retailers seem content being electronic catalogs of products, competing with each other on pricing and fulfillment. (Save an additional 5% and get free next day shipping!) In other words, we’re all stuck... (more)

Opening Up Enterprise Software: Key Trends and Opportunities for Open Source Applications

In this presentation, Si Chen will discuss the key trends in the enterprise software sector, including vendor consolidation, on-demand delivery, and the transition to a Service Oriented Architecture, and how they are creating opportunities for open source applications.  He will then showcase opentaps, the Open Source Enterprise Applications Suite (www.opentaps.org).  opentaps is a Java open source application suite with ERP, CRM, Manufacturing, eCommerce, and Supply Chain Management features which is built around SOA and can be deployed on any database or platform.  The presentat... (more)

A Brief History of CRM

This is actually pretty cool: a timeline history of CRM, from Software Advice.  From the early days of the PC: To our much heralded (hyped?) social web 2.0 future: It’s fun to trace the history of technology and Customer Relationship Management applications: Early 1980’s: Personal Computers -> ACT!, desktop single user sales automation software, 1986 Late 1980’s: Client/Server -> Siebel, multi-user CRM, 1993 1995: Netscape and the Internet -> Salesforce.com, web-based CRM, 1999 2010: Web 2.0 and Cloud Computing -> ? What, indeed, will the future bring?  Even bigger changes. If y... (more)